Delivery & Returns

DELIVERY:

UK DELIVERY INFO:

At this moment in time we offer two delivery services Royal Mail Tracked 24hrs (2-3 days), and Royal Mail Tracked (3-5 days). You can track your delivery by clicking here. 

The above times are estimates, and sometimes deliveries may take longer. Please note, working days do not include weekends or bank holidays.
 
Please note that during busier periods such as sales and new launches, it can sometimes take up to five working days for your order to be dispatched based upon your chosen delivery. 

If you have any questions regarding shipping and delivery, feel free to get in touch with us at customerservice@girl-uniform.com

EU DELIVERY INFO:

Orders will be Shipped from Monday to Saturday and can take anywhere between 2 - 11 working days, as at the moment we are unable to offer express delivery due to restrictions. And please take note that any duties and customs, as a customer you will be liable to pay these and know your countries charges. 

INTERNATIONAL DELIVERY INFO:

Orders will be shipped from Monday to Saturday and can take anywhere between 3 - 17 working days. Please take note that any taxes will be calculated upon check out, and as a customer you will be liable to pay any customs and duties upon delivery depending on your countries charges. Please take caution especially when purchasing from the US. 

If you have made a mistake on your order whether that be postal address or contact details, these details can be changed if requested within 24hrs by emailing customerservice@girl-uniform.com

UK RETURNS:

We currently do not offer free returns, so please keep this in mind before making your purchase.

To return an item:

  • You must submit your return request within 14 days of your order being fulfilled.
  • Before sending your item back, you must contact us at customerservice@girl-uniform.com so we can authorise your return and ensure it is processed correctly.
  • Once your return has been approved, please send your parcel to:

Girl Uniform
Unit 5 Woodingdean Business Park
Seaview Way
Brighton
BN2 6NX

Please note:

  • Return postage costs are the responsibility of the customer.
  • If you are returning an order from outside the UK, you will remain liable for any customs charges and duties incurred on the return shipment.

If you have any questions, please contact us at customerservice@girl-uniform.com and we'll be happy to help.

REST OF THE WORLD RETURNS:

You have 14 days to raise a return request from the date your order was fulfilled.

We allow for all shipments to arrive back at our warehouse within 21 days from the date of order completion, allowing a further 7 days for shipping. 

Products must be unworn, undamaged and unwashed with all tags still attached. Please ensure that you keep all original packaging to ensure we are able to process your return for a refund.

WE SHIP TO:

If you are unsure whether we ship to you or not, please see the below for ease!

Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Portugal, Spain, Sweden, UAE, Switzerland, Canada, United States , Australia, New Zealand, UK